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Insights for building a healthy healthcare workspace.

Evidence-based strategies, real-world scripts, and leadership perspective on ending bullying and incivility — so your teams can do their best work.

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Leadership
3 min read

How to Strengthen the Preceptor–New Graduate Nurse Relationship

The preceptor–new graduate nurse relationship can make or break a nurse's transition into practice. Before a new nurse fully finds their footing, the tone set in those first weeks shapes whether they stay, thrive, or quietly walk away.

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From the desk of HWI

Bullying

Can toxic people be too good to fire?

We’ve all either heard it or said it; she’s a great nurse but she’s toxic. Or, a great physician, but… Why is it that we won’t tolerate someone’s poor performance in healthcare (think incompetence) but...
Bullying

How to Reduce Profanity in the Workplace

In a professional environment, like healthcare, you wouldn’t expect educated professionals to use vulgar language – but they do. Profanity in the workplace is one of the most common complaints we hear from our healthcare...
Healthy Work Environment

How to Deal With Chronic Complainers

Do you dread coming into work because you know there will be a line of employees waiting to bombard you with complaint after complaint? Do you get anxiety Sunday nights because you know you will...
Bullying

3 Common Landmines to Avoid When You Confront Bullying Behavior

There is an epidemic of bullying and incivility in healthcare that not only affects morale and turnover, but it also affects patient outcomes. One of the reasons that bullying and incivility continue is because leaders...
Be Kind

Using Kindness to Create a Positive Work Environment

It has been validated that a positive work environment (in all industries) leads to dramatic benefits for employees, employers, and customers. Research shows that positive employees make better decisions, are more creative, more productive, and acquire...
Be Kind

What are the best gifts to honor nurses during nurses’ week?

Every year in April, the hubbub of Nurses’ Week planning is palpable. Most hospitals (although not all) are gearing up for the one-week of the year that we pause and take time to celebrate nurses....
Bullying

Strategies to Address Toxic Employees

In a study of 400 leaders, about 94% of individuals stated they have worked with a toxic person. In another study, 70 to 80% of the errors in healthcare were related to dysfunctional interpersonal behaviors....
Be Kind

8 Best Practice Tips to Create a Culture of Caring – Part 2

If you’ve worked in healthcare for any length of time, you are quite familiar with the pervasive ways so called “professionals” torture each other. The old eat their young; nurses get thrown under the bus...
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