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Insights for building a healthy healthcare workspace.

Evidence-based strategies, real-world scripts, and leadership perspective on ending bullying and incivility — so your teams can do their best work.

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Leadership
3 min read

How to Strengthen the Preceptor–New Graduate Nurse Relationship

The preceptor–new graduate nurse relationship can make or break a nurse's transition into practice. Before a new nurse fully finds their footing, the tone set in those first weeks shapes whether they stay, thrive, or quietly walk away.

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Healthy Workforce

Stop Studying and Start Doing Something About Bullying in Healthcare

I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to cultivating a healthy work environment. While only a small percentage...
Healthy Workforce

How To Deal With Disruptive, Rude Physicians

When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand new, shy, and insecure nurse, he intimidated the heck out...
Healthy Workforce

3 Steps to Intervene with an Abrasive Leader

Brad is one of your top managers. From his early beginnings at the hospital as a nursing aide to now running one of the largest hospital units, he’s known for handling crisis situations with efficiency...
Healthy Workforce

Six Critical Communication Tips for Creating Healthy Work Environments

Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital together and even received promotions around the same time. They’ve...
Healthy Workforce

The Four Characteristics of Cohesive Teams

What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green mile? Many of us who work in healthcare love the...
Healthy Workforce

How to Win at the Employee Blame Game

In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their actions. These are the employees who blame everyone else and...
Healthy Workforce

Using Curiosity to Deal with a Territorial Coworker

Cheryl had her chair, her computer, and her med cart. Everyone in the ICU knew this; even the physicians, who wouldn’t dare sit in Cheryl’s chair and use her computer if she was in sight. ...
Bullying

4 Ways to Deal with a Toxic Coworker

About 25 years ago I worked with a toxic individual. She bullied and knocked down those without power and kissed up to those with power. After this individual ruined many work lives (including my own),...
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33 Scripts to Address Disruptive Behavior

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