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Insights for building a healthy healthcare workspace.

Evidence-based strategies, real-world scripts, and leadership perspective on ending bullying and incivility — so your teams can do their best work.

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Leadership
3 min read

How to Strengthen the Preceptor–New Graduate Nurse Relationship

The preceptor–new graduate nurse relationship can make or break a nurse's transition into practice. Before a new nurse fully finds their footing, the tone set in those first weeks shapes whether they stay, thrive, or quietly walk away.

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Personal Development

4 Ways to “Gift” Yourself During Nurses Week

Every year in April, the hubbub of Nurses’ Week planning is palpable. Most hospitals (although not all) are gearing up for the one-week of the year that we pause and take time to celebrate nurses....
Healthy Workforce

High Standards or Arrogant Bully? 5 Questions to Ask

Teresa has been a nurse in the Surgical ICU for 45 years. She’s known for her excellent clinical skills, especially when it comes to the sickest of the sick. If a patient becomes critical on...
Healthy Workforce

The Cost of Inaction When Leaders Fail to Take Action Against Toxic “Stars”

About 20 years ago, I quit a great job because of a toxic person. When I handed my boss my resignation, he attempted to talk me out of my decision. He could not understand why I...
Healthy Workforce

A Top Down-Bottom Up Approach to Eradicating Workplace Bullying & Incivility in Healthcare

What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem?  Do you sigh and say, “Well. That’s just the way it’s always been?” Do you...
Be Kind

7 Things You Need to Know About Bullies So You Can Stop Them

I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at the bedside, a homecare nurse, an educator, and even at...
Leadership

From Great Staff Nurse to Great Leader: 3 Keys to Success

As a staff nurse in my unit for 11 years I was considered a clinically competent nurse. I loved working in surgical services and felt like I found my niche. After the nurse manager of...
Bullying

High Stress and Nurse Bullying: Is there a Connection?

Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone standing still to brace themselves because Tangie is on her...
Healthy Workforce

Eliminating Bullying & Incivility Through Deliberate Documentation

Erik had had enough of his charge nurse, Taylor, who is a known bully. For years, everyone put up with her because she was “so good.” However, Erik just lost another new nurse because of...
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33 Scripts to Address Disruptive Behavior

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