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Bullying, Healthy Work Environment, Healthy Workforce, Incivility
2 min read

How to Stop Student Bullying

Dr. Renee Thompson, DNP, RN, FAONL, FAAN, CSP®

CEO & Founder, Healthy Workforce Institute

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incivility
Did you ever have a student say something disrespectful in class…or worse…use foul language? If so, how did you respond? Did you address it or ignore it?
Did you know that 56% of all instructors would ignore it? But is that the best approach?
NOPE
I was teaching a class with a group of undergraduate nursing students. One evening while the students were walking into the classroom, a few of them approached me to ask about an upcoming assignment. While they were talking to me, I heard Brittany say,
“Mrs. Thompson, Mrs. Thompson. Where did I put this CRAP?” as she held up her papers.
The word, “CRAP” immediately caught my attention but I was talking with other students and didn’t want to interrupt.
Then Brittany repeated herself. “Mrs. Thompson, Mrs. Thompson. Where do I put this CRAP?” as she held up her papers.
At this point, I had a decision to make. I could either just answer her and let the CRAP comment go, or I could address it.
I chose to address it.
I said, “Brittany, your paper work goes here (I pointed to the desk).” and then said, “And I’d like to speak with you after class.”
Brittany said, “Sure. No problem.” (I don’t think she had a clue).
After class, this is what I said to Brittany.
“When you refer to your paperwork as CRAP, you are disrespecting me, your peers and your school.” The look on Brittany’s face was apparent. I called her on her behavior and she knew it. “Can I count on you to be more respectful in class?”
We have to start addressing bad, disrespectful behavior in the academic environment! If we don’t, students enter into the professional work environment thinking it’s okay to behave that way.
Remember…what you ignore – you condone.
Regarding Brittany? From then on, she carried herself with a bit more maturity and a bit more respect. Oh, occasionally she slipped in another derogatory comment but quickly caught herself and apologized.
Thanks so much for reading. Would love to read YOUR comments about addressing bad behavior in the academic setting.
Take care and stay connected.
Renee
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Filed under
Leadership
Preceptor Support
New graduate Nurses
Retention
Dr. Renee Thompson, DNP, RN, FAONL, FAAN, CSP®
ABOUT THE AUTHOR

Dr. Renee Thompson, DNP, RN, FAONL, FAAN, CSP®

CEO & Founder, Healthy Workforce Institute

Dr. Renee Thompson is widely regarded as one of the foremost authorities on addressing bullying and incivility in healthcare. She works with health systems worldwide to build cultures where nurses can do their best work — and stay.

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