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Insights for building a healthy healthcare workspace.

Evidence-based strategies, real-world scripts, and leadership perspective on ending bullying and incivility — so your teams can do their best work.

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Leadership
3 min read

How to Strengthen the Preceptor–New Graduate Nurse Relationship

The preceptor–new graduate nurse relationship can make or break a nurse's transition into practice. Before a new nurse fully finds their footing, the tone set in those first weeks shapes whether they stay, thrive, or quietly walk away.

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Bullying

How to Reduce Interprofessional Conflict

Interprofessional conflict in healthcare is on the rise. Not only does this conflict cause tension between healthcare professionals, but it ultimately impacts patient care. If anyone on the healthcare team isn’t comfortable or willing to...
Healthy Work Environment

Relational Rounding: The Key to Building High Performing Teams

Many healthcare leaders spend way too much time and energy dealing with negative employees. At the Healthy Workforce Institute, our research shows that leaders spend 30-40% of their time addressing conflict, disruptive behaviors; dealing with...
Bullying

Reduce Patient Abuse by Making Reporting Easier

When I worked as a staff nurse, there were times when I was treated poorly by a patient prompting me to file an incident report but honestly, it was so complicated that I justified not...
Be Kind

How to Reduce Patient Abuse by Warning Others Early

Workplace violence is on the rise. Globally, every hour, two nurses are assaulted by a patient at work. And that number is based on the reported incidents. As we already know, workplace violence is highly...
Bullying

Addressing Abuse from Patients by Intervening Early

Healthcare professionals are experiencing greater physical and verbal abuse from patients and their family members. Studies show a significant rise in acts of violence within the very same walls where care is provided. There are...
Bullying

How to Create a Learning Culture for Unprepared New Graduate Nurses

You have frustrated preceptors in your office complaining about your new graduate nurses. Not only are they asked repeatedly to precept new nurse after new nurse, but these are the least prepared new graduate nurses...
Bullying

10 Best Bullying and Incivility Strategies from 2022

As 2022 comes to an end, we can look back and agree, bullying and incivility have finally received the attention they deserve. There is evidence that employees are burned out and leaving because of a...
Be Kind

How to Create a Culture of Gratitude

November is National Gratitude Month, although many healthcare professionals don't feel so…well…grateful. We get it – between the pandemic and nursing shortage, we understand why there is a reluctance to embrace a culture of gratitude...
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