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Insights for building a healthy healthcare workspace.

Evidence-based strategies, real-world scripts, and leadership perspective on ending bullying and incivility — so your teams can do their best work.

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Leadership
3 min read

How to Strengthen the Preceptor–New Graduate Nurse Relationship

The preceptor–new graduate nurse relationship can make or break a nurse's transition into practice. Before a new nurse fully finds their footing, the tone set in those first weeks shapes whether they stay, thrive, or quietly walk away.

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Healthy Workforce

How R-E-S-P-E-C-T Shows Up Differently in the Workplace

Wouldn’t it be nice if everyone treated each other with respect in the workplace? Employees respecting each other no matter what the situation would certainly make it easier for the manager. So often I’ve heard...
Leadership

Enhancing the Patient Experience: 5 Things Nurses Should Never Say

Disruptive behaviors in healthcare impact the employees, the environment, and the patient experience. Thousands of healthcare employees over the years have experienced or witnessed incidents of bad behaviors in the workplace by their colleagues. These...
Be Kind

10 Ways to Spread Kindness at Work

Disruptive behaviors feel like they are on the rise - and not just in healthcare. Bad behaviors are showing up across the globe, in our cities, our schools, neighborhoods, and our homes. Every day we...
Healthy Workforce

3 Resiliency Practices to Protect against Disruptive Behaviors in the Workplace

Each day nurses assess patients, develop and deliver a plan of care and evaluate patient’s progress of healing. Nurses also see patients and their families supporting one another, caring for each other and building on...
Bullying

When Nurse Bullying Leads To Suicide

As many of you already know, Rhian Collins, a nurse who worked at Cefn Coed Psychiatric Hospital in Swansea, Wales, hung herself in her home. Rhian left behind a fiance and two children. This nurse...
Bullying

How Healthcare Leaders Can Spot a Gang in Their Department

Who would ever think cliques and gangs could actually exist in healthcare, especially in patient units?  Oh, but they do. In my experience working with healthcare, both as a police officer working in a big...
Healthy Workforce

How to Cultivate a Healthy Workforce According to Mr. Rogers

As leaders, it sometimes feels like we are caught between a rock and a hard place – you can’t please your administrators and your employees never think you do enough for them. To make matters...
Bullying

How Bullies Use Triangulation as a Weapon in the Workplace

The way nurses treat each other runs the spectrum between supportive and nurturing to bullying and uncivil. Often, this “treatment” shows up in the way we communicate. When nurses are direct, honest and respectful (assertive...
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