When leaders have the right solutions, bullying stops.
The trusted authority in eliminating bullying and incivility. We equip healthcare leaders with the systems, knowledge, and tools to build cultures where people actually want to stay.
Years of healthcare leadership expertise
Healthcare organizations served worldwide
ANCC
The Healthy Workforce Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
TRUSTED BY
- Academic Medical Centers
- Regional Health Systems
- Pediatric Hospitals
- Ambulatory care centers
- Academic organizations
- Healthcare Associations
THE PROBLEM
The cost of unchecked incivility is enormous.
“The way your employees treat each other should be just as important as the care they provide.”
Healthcare organizations invest heavily in clinical quality — but disruptive behaviors quietly erode retention, engagement, and patient safety every day. Leaders know it’s happening. Most don’t know how to stop it.
Reporting platforms document the problem. HWI helps you solve it.
$92k
Average cost to replace one nurse. Incivility-driven turnover hits the budget immediately.
60%
Of new nurses leave within the first year due to workplace culture — not clinical workload.
#1
Of new nurses leave within the first year due to workplace culture — not clinical workload.
THE PROBLEM
The cost of unchecked incivility is enormous.
“The way your employees treat each other should be just as important as the care they provide.”
Healthcare organizations invest heavily in clinical quality — but disruptive behaviors quietly erode retention, engagement, and patient safety every day. Leaders know it’s happening. Most don’t know how to stop it.
Reporting platforms document the problem. HWI helps you solve it.
$60k
Average cost to replace one bedside RN (NSI 2026). Incivility-driven turnover hits the budget immediately.
60%
Of new nurses leave within the first year due to workplace culture — not clinical workload.
#1
Driver of nurse burnout is relationships with colleagues and leaders — not patient volume.
THE HEALTHY WORKFORCE FRAMEWORK™
A structured path from toxic to thriving.
Our proprietary framework gives healthcare organizations a systematic, evidence-based approach to culture change — not one-off training events.
01
Assess & Diagnose
Identify where disruptive behaviors are occurring, what’s driving them, and which leaders need the most support. Data informs the intervention.
02
Equip Leaders
Give frontline and executive leaders the scripts, tools, and confidence to address behavior directly — in the moment, not after it escalates.
03
Hardwire Culture
Build systems and norms so that civility, accountability, and respect become the default — not the exception. Sustainable change, not awareness.
WHAT WE OFFER
Organizational solutions, not just training programs.
Every engagement is designed for healthcare — built to fit your team, your leaders, and your culture goals.
EVENT READY
Keynote Speaking
High-energy, evidence-based presentations that move audiences from awareness to action. Ideal for conferences, leadership retreats, and system-wide kick-offs.
SKILLS BUILDING
Workshops
Tailored workshops that equip teams with real skills to handle disruptive behavior — including scripts, role play, and practice for real conversations.
ENTERPRISE
Organizational Consulting
Comprehensive culture change engagements for health systems, integrated delivery networks, and academic medical centers. We embed the Healthy Workforce Framework into your DNA.
SELF-SERVICE
Resources & Products
Books, blogs, podcast, the Healthy Workforce Framework™, self-assessments, and the New Leader Toolkit — practical tools at any scale.
Healthy Workforce Academy — ANCC-Accredited Online Learning
Role-specific paths for frontline leaders and teams. Video, coaching, and didactic programs. Aligns with Magnet & Pathway to Excellence criteria.
WHO WE WORK WITH
Built for healthcare leaders at every level.
Chief Nursing Officers
Health Systems & Integrated Delivery Networks
Need a structured solution to reduce nurse turnover and create lasting cultural accountability.
CHROs & VP of HR
Enterprise Health Organizations
Looking for evidence-based programs that move the needle on workforce well-being and retention.
CMOs & Physician Executives
Academic & Community Hospitals
Addressing interprofessional conflict and physician-nurse dynamics that affect care quality.
Nursing Education Leaders
Academic Medical Centers
Seeking to protect new graduate nurses while equipping preceptors with practical skills.
Workforce Development Leaders
Regional Health Systems
Building scalable leader development with consistent curriculum and measurable outcomes.
Frontline Nurse Leaders
Individual & Team Learners
Ready to develop the skills and confidence to address disruptive behavior and build trust.
WHAT LEADERS ARE SAYING
Results from healthcare organizations across the country.
Having had the opportunity to hear Renee speak several times, I have never been disappointed. Her passion for her work around incivility and bullying is evident in each presentation and very moving. I am truly inspired each time I hear her. Not only is Renee a pleasure to work with but her team at the Healthy Workforce Institute is phenomenal. I encourage you to check out the website, blogs, and videos available, and be sure to invite her to speak at an upcoming event!
I heard Renee Thompson speak about [bullying and incivility] and always walked away feeling like I had a better grasp on how to handle this type of behavior. When I learned about the on-line format to teach our leaders I thought this was a great first step. As a CNO, I also went through the materials to better understand the content. Not only did I learn a lot but also was able to have good discussions with the leaders who participated in the education. I am confident this learning has better equipped the Nurse Leaders to create a better culture on their units and eradicate bullying and incivility.
With so many employees struggling with stress, burnout, and trauma these days, it’s more crucial than ever to create cultures of caring inside organizations. Renee Thompson excels in this area. She helps leaders master the skill set to eliminate disruptive behaviors and create workplaces where people pull together, communicate respectfully, and support each other. I’ve known Renee for a long time and find she has a gift for helping organizations create the conditions that encourage people to bring their “best selves” to work every day.
Our organization looks to the Healthy Workforce Institute as an expert on education related to healthy work environments and a leader in actionable strategies the workforce can take to make our work environments healthier and safer!
LEADERSHIP & EXPERTISE
Dr. Renee Thompson, DNP, RN, FAONL, FAAN, CSP®
CEO and Founder of the Healthy Workforce Institute and one of healthcare’s most recognized voices on workplace culture, bullying, and leadership development.
Drawing on 32+ years as a clinical nurse, educator, quality manager, and executive, Renee has built a body of work that is research-backed and relentlessly practical
- Doctorate of Nursing Practice, University of Pittsburgh
- Fellow, American Academy of Nursing (FAAN)
- Certified Speaking Professional (CSP)
- Fellow, American Organization for Nursing Leadership (FAONL)
- LinkedIn Top 10 Voices in Healthcare
- Nursing Excellence Award recipient
GET STARTED
Ready to build a healthier workforce?
Whether you’re a CNO, CHRO, COO, CMO, or Nurse Manager looking for an organizational solution or building your own skills, HWI has a path for you.