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Systems-Based Solution

33 Scripts to Address Disruptive Behavior When You Don’t Know What to Say

Healthy Workforce Framework™

Strategies For Healthcare Leaders We’ve made it easier for you to confront a disruptive employee by providing you with powerful scripts you can use to handle 8 situations that show up in the workplace.

3

Pillars: strengthen, equip & empower

15+

Years inside real health systems

100%

Free — no cost

Created by recognized experts

Top Workplace Bullying Podcast
LinkedIn Top 10 Healthcare Voices
WOSB Certified
Free PDF

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33 scripts
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What's Inside

A complete, three-pillar framework

Healthy culture isn’t built on a single poster or policy. The framework works because it aligns the whole system — from the boardroom to the bedside.

01

Strengthen Organizations

Hardwire healthy workforce best practices into your
organization — the policies, systems, and
accountability structures that make respect the
standard.

02

Equip Leaders

Provide the essential skills leaders need to address
disruptive behaviors — clear expectations, real-time
feedback, and word-for-word scripts.

03

Empower Teams

Involve your interprofessional teams in sustainable
culture change, with the peer-to-peer norms and
speak-up culture that keep it healthy.

Plus the tools to act

Everything you need to move
from framework to practice.

About the Author

Dr. Renee Thompson, DNP, RN, FAONL, FAAN, CSP®

A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare. As CEO & Founder of the Healthy Workforce Institute, Renee works with health systems worldwide and serves on The Joint Commission’s Workplace Violence Technical Advisory Panel. This toolkit distills 15+ years of that work into a practical, ready- to-use system.